Services

AI workflow systems, built one operation at a time.

Prome Solutions builds AI workflow systems around one operational problem at a time. Each system connects tools, documents, people, and rules so work moves with less manual handling.

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Service lanes

Six lanes. One operational system.

Operations manager at a desk with two monitors and printed process sketches.

01 Workflow Agents Cross-Tool Operations

Agents that move work across tools.

For work that moves across email, messaging, CRMs, ERPs, accounting tools, ecommerce platforms, spreadsheets, and custom software.

Use this for customer onboarding, order processing, sales handoffs, approvals, support escalation, supplier coordination, and back-office workflows.

Common workflows

Customer onboarding
Order processing
Sales handoffs
Quote approvals
Supplier coordination
Support escalation
Ecommerce operations
Month-end admin
Internal status updates

One request, every system

Email received Done
Rules checked Done
Approval requested Waiting
CRM + ERP updated Done

View Workflow Agents

Hands sorting a tall stack of printed forms at an office desk beside a printer.

02 Document Agents Structured Document Intelligence

Turn business documents into system records.

For document-heavy operations where teams read, check, and retype the same information.

Use this for invoices, purchase orders, contracts, receipts, forms, packing lists, change orders, and vendor documents.

Common documents handled

Invoices
Purchase orders
Contracts
Receipts
Forms
Bills of lading
Packing lists
Change orders
Vendor onboarding documents
Customer paperwork

Invoice → clean data

Invoice read
Matched to PO
Exceptions flagged
Sent to accounting

View Document Agents

Warehouse supervisor holding a tablet between shelving racks.

03 Internal AI Systems Custom Operational Software

Custom systems with agents built in.

For companies that need a custom CRM, ERP, dashboard, portal, or admin system with agents built into the workflow.

Use this when the core process needs custom software with agent support.

Common custom systems built

Custom CRM
Custom ERP
Internal dashboard
Admin panel
Project portal
Customer portal
Production tracker
Quoting system
Inventory workflow
Service operations system

Your system, agents inside

Orders Agent on
Inventory Agent on
Approvals Agent on
Reports Agent on

View Internal AI Systems

Man wearing a headset at a desk with two monitors and a desk phone.

04 Voice Agents Phone calls into system records

Phone agents that update your systems.

For phone lines where your team answers, qualifies, and routes the same kinds of calls every day.

Use this for new inquiries, bookings, order status questions, service requests, and after-hours calls. The outcome is written into your CRM, ERP, field-service, or scheduling system, and a person takes over when needed.

Common calls handled

New customer inquiries
Appointment booking
Rescheduling and cancellations
Order status questions
Service requests
After-hours calls
Overflow when the team is busy
Routing to the right team
Messages with follow-up tasks

One call, one clean record

Call answered Done
Request qualified Done
Handed to staff Waiting
CRM record updated Done

View Voice Agents

Woman editing a tabbed proposal binder with a pen, a laptop open beside her.

05 Proposal Agents RFP and tender responses

Draft proposals from answers you have already written.

For teams that answer RFPs, tenders, and questionnaires by copying from old proposals.

Use this to draft responses and compliance matrices from your past proposals and company content. Drafts are reviewed and approved by your team. We don't attest to your security or compliance posture.

Common documents handled

Requests for proposal
Tenders
Requests for information
Security questionnaires
Due diligence questionnaires
Vendor registration forms
Compliance matrices
Capability statements
Renewal proposals

RFP → reviewed draft

RFP read Done
Requirements listed Done
Answers drafted Done
Sent for approval Waiting

View Proposal Agents

Engineer at two monitors with a notebook of hand-drawn flow boxes on the desk.

06 Agent Operations Run and fix existing agents

Keep the agents you already have working.

For companies already running AI agents or automations that someone else built.

Use this when Zapier, Make, or n8n flows, GPT wrappers, or in-house agents need logging, output checks, model changes, and incident fixes on a retainer.

Common setups taken over

Zapier automations
Make scenarios
n8n workflows
GPT wrappers
In-house agents
Vendor-built chatbots
Scheduled AI scripts
Email drafting flows
Document extraction flows

Inherited agent, now watched

Run logged Done
Output checked Done
Failure flagged Review
Fix released Done

View Agent Operations

How we work

From one mapped workflow to a running retainer.

Every engagement starts with a single workflow and a controlled pilot before it grows.

01
Map one workflow
We define the start, finish, systems, data, rules, approvals, and failure points.
02
Build the agent loop
We connect the systems, add the agent layer, create the approval path, and log what happens.
03
Run a 30-day pilot
The pilot proves one workflow in a controlled scope.
04
Move to retainer
The retainer covers monitoring, tuning, new edge cases, model changes, integrations, and new workflow steps.

Pilot Promise

If we miss the agreed pilot deliverable, we refund the pilot fee.

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Best first workflows

Good places to start.

The strongest first pilots are workflows your team already handles by hand every week. Bring one of these:

A customer signs and downstream systems need updates
An invoice arrives and accounting records need clean data
An order comes in and inventory, pricing, and fulfillment need checks
A field update arrives and the project record needs action
A quote is approved and multiple teams need the same source of truth
A new hire starts and accounts, permissions, and records need setup

Start here

Bring one workflow that slows your team down.

We review the process and define a 30-day pilot with a clear deliverable.