Overview
This policy explains the cookies and browser storage used on promesolutions.com. Cookies are small text files a website stores in your browser. Local storage is a similar feature that keeps data in your browser between visits.
Our own code does not set any cookies or local storage. The ones described below come from third-party tools, and only when those tools are turned on for the site.
What is used
| Tool | Cookies or storage | Purpose | When |
|---|---|---|---|
| PostHog (analytics) | A first-party cookie and a local storage entry whose names begin with ph_ | Holds a random visitor ID and session details so page views can be counted and grouped | When analytics is enabled and your browser does not send Do Not Track |
| Intercom (chat) | Cookies whose names begin with intercom- | Recognizes your browser so the chat window can show your conversation and greet returning visitors | When chat is enabled. Intercom’s script loads with the page |
| Hosting and security providers | Strictly necessary cookies, if any | Protect the site from abuse and keep it available | Set automatically by the provider when needed |
We do not use advertising or cross-site tracking cookies.
Other third-party requests
Some content loads from other providers without setting cookies on this site. Case study images come from Sanity’s image CDN. That provider receives standard request data, such as your IP address and browser type, when your browser fetches the files.
If you click “Book a discovery call”, Cal.com opens in a new tab and uses its own cookies under its own policy.
How to control them
- Browser settings. Every major browser lets you block cookies, delete existing cookies, and clear site data. Blocking them will not stop the site working, but the chat window may not remember past conversations.
- Do Not Track. If your browser sends a Do Not Track signal, our analytics does not load and sets nothing.
- Content blockers. Browser extensions that block analytics or chat scripts also prevent their cookies.
Changes to this policy
If we add or remove tools that use cookies, we will update this page. The date at the top shows when it last changed. Our Privacy Policy covers how we handle the information these tools collect.
Contact
Questions about cookies on this site: info@promesolutions.com.