Custom CRM
About
Nu Tiny House is a steel house manufacturer in Montenegro. The company builds mobile, fixed, and commercial houses. Clients include people building a home and developers building a resort. Each house is made to order, so architecture, engineering, legal, and production all sit on the same job.
Business need
Leads, follow-ups, and the stage of each house lived in email, spreadsheets, and WhatsApp. A buyer could be missed. Nobody could see which house was in which stage. Contracts and specifications were written again for every job. The company needed a CRM shaped to that work.
What was delivered
Prome Solutions built a custom CRM.
An inquiry opens a client record with the model and the location. The pipeline shows the house from inquiry to delivery. The AI drafts the contract, the estimate, and the technical brief from that record. A person on the team confirms each one before it goes to the buyer. Pricing includes the options and the custom work. Architects, logistics, and sales each see the part of the job they work on. A manager sees the open deals and how fast the team is answering.
Results
Average response time fell from 48 hours to under 6.
Team efficiency rose 40%.
Every inquiry is captured. Lead loss stopped.
The paperwork starts from an AI draft. Sales and the rest of the job run from the same record, so the company can take more houses without a larger back office.